An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts in two different ways:

  1. We have standard overdraft practices that come with your account.
  2. We also offer overdraft protection plans, such as a transfer to another account, which may be less costly than our standard overdraft practices. To learn more, ask us about this plan

This notice explains our standard overdraft practices.

What are the standard overdraft practices that come with my account?

We do authorize and pay overdrafts for the following types of transactions:

  • Checks and other transactions made using your checking account number
  • Automatic bill payments

We will not authorize and pay overdrafts for the following types of transactions without your consent:

  • ATM transactions
  • Everyday debit card transactions

We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay an overdraft, your transaction will be declined.

What fees will I be charged if Cross Bank pays my overdraft?

Under our standard overdraft practices:

  • We will charge you a fee of up to $30.00 each time we pay an overdraft if your account is overdrawn more than $5.
  • We will not charge you a fee if your account is overdrawn by $5 or less on any given day
  • There is a limit of $150 per day on the total fees we can charge you for overdrawing your account

What if I want Cross Bank to authorize and pay overdrafts on my ATM and everyday debit card transactions?

If you want us to authorize and pay overdrafts on ATM and everyday debit card transactions, call (870) 238-8171, visit our website, send us a secure message through Online Banking or complete the form below and click Submit, If you would prefer, you can print the form and present it at a branch or mail to: %BankStreet%, %BankCityStateZip%. You can revoke your authorization for Cross Bank to pay these overdrafts at any time by any of the above methods. Your revocation must include both your name and your account number so that we can properly identify your account.